Abdat Client Survey
Our recent SmartFees CCMS Client Satisfaction Survey returned very pleasing results which, as we had hoped, has provided us with invaluable information towards the future development of our products and services. Below is a summary of the results of our survey. Again, we would like to thank all clients who took the time to complete the survey, we value your feedback and appreciate the positive response we had:
Top five reasons why people choose SmartFees CCMS:
Available support
Ease of use
Functionality
Available training
Reporting ability
94% are satisfied with the layout and clarity of SmartFees CCMS
92% find navigation around SmartFees CCMS easy
90% find weekly submissions of attendances to CCMS easy
91% are satisfied with SmartFees Support
92% have been satisfied with the training they have received
96% have been satisfied with the workshops
92% would recommend us to other services
Click here to see the client testimonials received from this survey