SmartFees Support

Your SmartFees Annual Licence Fee includes product support for your use ofSmartFees CCMS. Your first year's Annual Licence Fee is included in the purchase price ofSmartFees CCMS.

The SmartFees Support Team is available 9am-5pm Monday to Friday to answer your SmartFees CCMS related queries. Support covers phone and email assistance with general SmartFees CCMS functional and operational queries, for example, how to create a new enrolment, how to submit an attendance, which report to run to get specific information.

Our SmartFees Support Team uses a software application which allows us to see your screen as you work on it, taking any guess work out of solving a problem and saving you time.

To contact the SmartFees Support Team, simply email support@abdat.com.au and one of our friendly consultants will respond to your query via phone or email.

Other benefits of your SmartFees CCMS Annual Licence Fee

Access to the CCMS interface to allow you to query data and submit to CCMS

Upgrades as they are released, ensuring you can remain compliant with government regulations

SmartFees Online Help- comprehensive how-to guide and information about every screen and report in SmartFees CCMS

SmartNews, fact sheets, tips from the SmartFees Support Team and regular communications about current CCMS issues including compliance issues

Your first year's Annual Licence Fee is included in the SmartFees CCMS purchase price. Renewal will be due one year after your purchase date. Click here to see our prices, including ongoing licence renewal fees.