Abdat Logo

Learn About SmartFees Online

SmartFees Online is an online database which sends and receives selected information from SmartFees CCMS.

SmartFees Online eases the administration burden for busy Services and parents by allowing parents to make online payments from the convenience of their computer at work or home. This information is then directly downloaded into SmartFees CCMS, allowing the Service to accept or reject the dowloaded payments.

SmartFees Online meets the needs of busy parents and staff, saving time and money and giving child care staff more time to do what they enjoy the most - caring for children.


How does SmartFees Online work?

SmartFees Online allows Parents to log onto the secure SmartFees Online website to view their account balance or make a secure online payment using a credit card.

SmartFees Online Payments are then sent to the SecurePay gateway for processing before the payments are automatically deposited into the services' bank account.

At the click of a button Service staff can upload account balances to SmartFees Online for parents to view online.

How secure is each child's information?

SmartFees Online is located on a secure (https) website using an SSL certificate with 128 bit encryption.

What are the benefits of using SmartFees Online?

Parent Benefits
- Opportunity to build up Frequent Flyer points, depending on Credit Card.
- Ability to view account details and balance at any time.

Service Benefits
- Helps with cash flow by allowing parents to pay at their convenience.
- Reduces time spent entering payments, as the parent enters payments, not the service.

What do parents need to do?

Log on to SmartFees Online using the login details provided by the service.

What do services need to do?

- Follow the simple setup instructions in SmartFees CCMS.
- Provide parents with a SmartFees online password and login details on specially printed card.
- Upload parent balances and download parent payments from within Smartfees CCMS.

 


Other FAQs

Question: Does anyone else apart from the parent have access to the child's information?

Answer: No, unless they give out their secure password. Other parents using SmartFees Online may have the same Service ID but are provided with a different Parent ID and password. Service staff will have access as they do already.


Question
: When making an online payment using a credit card, will the credit card number be stored anywhere?

Answer: No credit card details are stored within SmartFees Online. Credit card payments are processed using the SecurePay service which processes secure transactions. Visit the SecurePay website for more information - www.securepay.com.au


Question: Which credit cards can be used?

Answer: At this stage either Visa or Mastercard.